FOSS SmartCare™

Receive instrument and calibration performance reports that identify potential issues before they occur, along with suggested actions for troubleshooting.

 

• Access tailor-made instrument health and validation reports to monitor and optimize performance, ensuring consistent and analytical test results 24/7.


• Ease troubleshooting and reduce time to problem resolution.


• Benefit from monthly surveillance reporting and instrument status updates for increased instrument uptime.

Our dedicated service engineers track and observe your instruments to make sure they are running smoothly.

• Get remote and on-site maintenance assistance to ensure optimal performance.


• Save time on monitoring and maintaining your FOSS analytical equipment.


• Increase the total lifespan of your FOSS instruments and solutions.


• Access to expert know-how and support.

Achieve continuous improvement and operational excellence with remote monitoring.

• Ensure the correct usage of your analytical instrument through remote monitoring.


• Access flexible support packages customized to your specific production requirements.


• Update software and calibrations remotely to maintain continuous high performance in operations.

Maximise the lifetime of your analytical instrument. FOSS’ extended warranties allow you to leverage a predetermined service budget to help you steer clear of unexpected expenses.

• Get insured coverage of critical parts by up to 10 years.


• Enjoy discounts on additional services, spare parts and training.


• Benefit from remote diagnostic capabilities for a faster repair solution and further cost reduction.