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SERVICE AGREEMENTS

Performance on a contract

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Extend the lifetime of your instruments

Maintaining instrument uptime is a serious concern for any company. In this context, access to standardized services across sites, minimized cost of ownership and compliance with standard operating procedures is essential.


Adding a service agreement to your FOSS instrument allows you to focus on your production without worrying about instrument health and performance.


Our service offerings are crafted to enhance production security by monitoring and validating instrument performance. Benefit from prolonged instrument lifetime, extended warranty, and discounts on additional services. Take control of your operations and ensure fast, reliable testing and high uptime, day in and day out.


Choose a FOSS agreement plan to match the needs of your analytical operations.

Service agreements

SmartCare - Always a step ahead

SmartCare™ is specifically crafted to ensure the consistent reliability of your FOSS analytical solution. Monitoring, calibration features, and other functionalities enable you to enhance uptime and streamline troubleshooting, allowing you to focus on additional tasks and elevate overall business performance. 

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FossCare - Secure your investment

FossCare™ is a service agreement offering on-site and remote preventive maintenance for your FOSS instruments. Choose from available plans to receive a customized support solution that aligns with your business needs, saving you money while ensuring the continuous and accurate operation of your analytical equipment.

 

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Ad Hoc Services

In the unfortunate event of an instrument breakdown, rely on FOSS. Our Ad Hoc services provide you with fast response time to promptly restore your instruments to full functionality. Whether you need assistance on-site or remotely, our engineers are always ready.

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