The industry’s best service coverage with more than 300 service engineers and application specialists operating from service sites in 28 countries.
The fastest on-site response time to ensure low downtime for your solutions.
Highly skilled and certified support engineers, ensuring that your solution is running at peak performance for maximum productivity.
+ 40 Service engineers and Application specialists
SmartCare™ ensures indisputable results from your FOSS analytical solution. Uptime is safe-guarded and trouble-shooting alleviated, setting you free to do your job in pursuit of improved business performance.
With a SmartCare™ service agreement you are:
FOSS provides professional installation and commissioning services that ensure an optimal start with your new instrument.
In the annoying event of an instrument breakdown, we have the industry’s best response time to bring your instruments back up and running.
During the lifetime of your instruments, you can rely on easy and fast delivery of spare parts, reagents, and other needed consumables.
Please call us to discuss your options and pricing. Only FOSS can supply you with genuine FOSS parts.
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