Dear FOSS Customers,
In these uncertain times and with the unique challenges that we are all facing due to COVID-19, we would like to share information on how FOSS India is keeping you covered. The safety and health of our customers and staff members remain our top priority. We are following the local government and health authorities’ guidelines and act according to the guidelines also as they develop over time.
As long as the authorities allow we continue to offer onsite service and support. We understand that some of our customers have introduced appropriate safety measures that prevent outside visitors/contractors on their sites. If this is the case, we offer to support our customers remotely – via phone/Teams/Skype/TeamViewer or via remote monitoring and management through our suite of Digital Services.
Should you have any questions, please do not hesitate to get in touch with FOSS (tel.: +91 22 4022 6222, email: firstname.lastname@example.org) or with your local sales/service representatives.
Please, note that at present FOSS is not experiencing any production delays on our main product lines and lead times are not impacted. You will of course be advised if this situation should change and affect you in any way.