Vacantes

Join our dynamic IT Team and make an impact!

Are you passionate about solving technical issues and ensuring smooth IT operations? Do you thrive in a collaborative environment where your expertise supports business success? If so, we have the perfect role for you!

In 2018, FOSS Analytics, a high-tech company headquartered in Denmark, opened a new office in central Warsaw – the FOSS Service Center. Our Center was established to support the global organization in achieving its business goals, based on technological advancements. We create a work environment based on Scandinavian values ​​and a work style where all employees value leveraging their experience, having a real impact on their work environment, and open communication at all levels.

The job

Together with the Polish-Danish Team, you will be responsible for providing technical support to FOSS employees. We're looking for someone focused on effective user communication, eager to provide high-quality support in assigned areas, and collaborating closely with the Infrastructure and Business Applications (SAP, Salesforce, WWW) teams, also located in our Center.

Your key responsibilities will include

• Providing support for hardware, software, and network issues via ticketing systems, phone, Teams, and email
• Registering, analyzing, and resolving incidents and service requests in accordance with SLAs
• Configuring and installing computers, applications, and peripheral devices
• Administering systems like Office 365, Exchange, SharePoint, and Active Directory
• Collaborating with higher-level support teams and external IT service providers
• Monitoring IT infrastructure performance and ensure high security standards
• Managing IT equipment inventory and coordinate hardware procurement processes

What you bring to the role

• Strong knowledge of Windows, Office 365, Active Directory and Windows Server environments
• Experience with IT incident management and troubleshooting
• Proficiency in Active Directory and user account management
• Excellent communication skills in English, both written and spoken
• Strong problem-solving and analytical skills

Why work with us?

You'll work in an environment that values teamwork, innovation, and continuous improvement.
Our IT team fosters a collaborative atmosphere where knowledge sharing is key.

At FOSS, we believe in creating a workplace where our employees can thrive both professionally and personally.

What we can offer you?

• Employment contract
• Additional benefits such as Kafeteria MyBenefit, private health care in Allianz, private insurance in PZU
• Shift work (we cover shifts in the Mon-Fri 6:00-19:00 period)
• You can sign up for on-call shifts, and they come with extra pay
• Company lunch on Thursdays
• Co-financing of holiday
• Company integrations
• Employee Assistance Program – mental health program
• Jubilee award
• We work onsite but Fridays are remote

Ready to apply?

If you’re excited about joining a team that values your skills and fosters growth, we encourage you to apply. Highlight your relevant experience and tell us why you’d be a great fit for FOSS.

We look forward to receiving your application via the link in this job ad.

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

About FOSS

Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects, it has on climate change.

FOSS helps the world’s 100 biggest food companies and more than 40.000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions.