With an increasingly competitive food and agricultural industry, it becomes more and more important to maintain the highest possible quality and productivity, while controlling costs.
Your FOSS instrument plays an important part in your production flow by providing reliable and accurate quality analysis. To ensure the consistent performance of your FOSS instrument, we have designed a variety of Care Solutions that will help safeguard your analysis and therefore your production.
Because uptime is so crucial, a FOSS Care Solution provides an extended warranty for your instrument, plus instrument performance reports to predict and prevent issues, software updates, and priority remote and/or onsite service by highly skilled support personnel.
Our Care Solutions are designed to safeguard production by addressing factors that impact the performance of your FOSS instrument and by empowering you to control your operational costs.
FOSS Care Solutions comprise:
- Extended warranty
- On-site and remote maintenance
- Dedicated global support
- Discounts on spares, training, ad hoc support
- Instrument software updates
- Performance reports
and more...
