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FOSS Services

Sustain your performance
The lifetime-focused FOSS services empower you to optimize productivity,
enable predictability, and strengthen sustainability.

Optimize productivity

Your production must run at peak performance with maximum uptime. That is why we are here, with a suite of services from preventive maintenance to technical assistance and support, training, analytical models, and instrument management.

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Enable predictability

Excellent performance relies on predictability. Continuous monitoring and quality control backed by a wealth of insights help you mitigate risk, ensure compliance, and enhance efficiency and reliability.

Strengthen sustainability

A sustainable operation has many facets. We are constantly making efforts to reduce waste, minimize the use of chemicals and water, extend the lifespan of your instruments, and improve the total cost of ownership.

 

 

 

 

 

Find the right service

Explore FOSS services, including training, digital solutions, consumables and ensure your instruments run at peak performance.

 

 

SERVICE AGREEMENTS

Performance on subscription

Secure your investment with FOSS service agreements. No matter the solution, you aim to keep it up and running, and our aim is to assist you in doing so. FOSS service agreements are designed to ensure accuracy, increase uptime and extend your instrument’s lifetime via extended warranty, preventative monitoring and maintenance.

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ANALYTICS PACKAGES

Keep momentum and never skip a beat

Ensure accurate results with analytical tools based on robust models. Our various analytics packages cover a wide range of applications within the food and agricultural industry. Alternatively, you can develop your own calibrations with easy-to-use software. All of which keeps you in the loop and on top of operations.

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TRAINING

The more you know, the better you operate

Explore our range of training courses that guide you through the optimal operation and maintenance of your instrument. These programs encompass fundamental and advanced instrument maintenance, troubleshooting techniques, and an introduction to calibration and application development, addressing a diverse range of needs.

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DIGITAL SERVICES

Improve accuracy and profitability

Ensuring food quality and safety involves managing instrument fleets across multiple sites, ensuring regulatory compliance, and overseeing supplier management.

 

Simplify operations and discover a suite of digital solutions and tools designed to streamline device management, compliance, data security, supplier management, and enhance and develop prediction models.

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Consumables, reagents and spare part

Consumables, reagents and spare parts are just a click away

Throughout the lifetime of your instruments, you can rely on fast and efficient delivery of spare parts and reagents through the FOSS webshop.

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Our customer commitment

To ensure uptime, productivity, and reliable results of your instruments, it's crucial to tap into the wealth of resources and knowledge you would expect from a global market leader in analytical solutions. That is why we promise to safeguard customers from unplanned downtime, identify potential issues before they occur, and take proactive measures based on actionable data to improve operations and achieve better outcomes for your business.

 

 

A global service network

Get support no matter where you are located. Solutions are sold and supported through FOSS sales and service subsidiaries in 32 countries, as well as by over 75 distributors worldwide.

 

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