Customer Manager - Argentina and Peru
Herrera 1855, CABA C1295ACI, Buenos Aires Floor/Office: 3 ° Piso Of 305 Módulo B + 54 11 5353 3710 email@example.com
Now more than ever, safe and high-quality foods are top priority. To us, this means growth on a global scale. In FOSS, we’re at the frontline of innovation, delivering analytical data of the highest quality to customers from multiple industries. Great customer relationships and excellent service are a vital part of our DNA, and we take pride in being a workplace fueled by innovation and technical progress.
We are looking for a passionate and skilled customer Manager to join us at our Barracas, CABA offices, covering Argentina and Peru as a territory.
Play a vital role in the company as Customer Manager
Come help us expand our after sales services selling in the assigned sales territory. Reporting to the General Manager, you will be the key point of contact between FOSS and current clients when it comes to digital and non-digital after sales services. You will assist FOSS Analytics Argentina & Perú to build up a successful and profitable business and contribute to the company sustainable growth, promoting our after sales services to customers, negotiating and closing deals/contracts with the aim of maximizing profits for the company.
You will identify and pursue current customers to sell services, renew service contracts, generate new orders and revenue, and simultaneously, nurture and maintain healthy ongoing relationships with clients improving their satisfaction. You will thus have to manage relationships with different kind of accounts, from small local companies to large global accounts, and therefore need to be a real trusted advisor.
If you excel at actively seeking and identifying business opportunities and evaluating customer needs, you may be our future colleague!
Your tasks will also include preparing reports by collecting, analyzing, and summarizing sales information and statistics, as well as offering and selling products/services by establishing contact and developing long-term relationships with prospects and past or current clients and/or dealers, recommending FOSS Analytical Solutions (products and/or services).
You will maintain healthy and productive relationships with current clients and their management teams, by providing support, information, guidance, and researching/recommending new/different services, focusing on profitability and processes improvement. Last but not least, you keep updated of industry trends and market activities, and on professional and technical knowledge.
This position comes with some travel activity in Argentina and Peru (Approx. 30% of the working time), and potential travel to HQ or other locations for attending training activities or to organize a training activity with clients/dealers/management.
If you can recognize yourself in most of the below description, then we look forward to hearing from you.
- Achieving sales goals attitude and passion for sales and customer service.
- Excellent time management skills. Highly organized.
- Self-motivated and results driven personality.
- Capacity to build confidence with customers by demonstrating a fully understanding of the market and their business.
- Customer Centric. Customer Service attitude.
- Proactive. Decision Making Personality.
- Team Player.
- Experience in Dairy and/or Grain and/or RMT market/business. After sales services selling experience is a plus.
- 5 to 8 years of proven B2B Sales experience and a track record of achieving sales KPI’s and targets.
- Engineering or Technical degree (Industrial, Chemical, Food or related) or Business bachelor’s degree
- English at an advanced level, as it is our corporate language.
Ready to join a market leader on a mission?
We are very proud of contributing to the sustainable use of our planet’s agricultural resources and thus to the nutrition and health of the people of the world. We provide analytics beyond measure to add value to our customers by improving quality and optimizing food and agricultural production. It guides our work and describes the very essence of FOSS and the purpose of what we do.
If you are interested in joining us, please apply for the position by clicking on the button below. Starting date is as soon as possible, but we will wait for the right candidate.
All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of nationality, ethnicity, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.
FOSS contributes to the sustainable use of our planet’s agricultural resources and thus to the nutrition and health of the people of the world. We make it our business to build analytical solutions, which add value by improving food quality and optimising production, from raw material to finished product. FOSS helps optimise the use of food and agricultural resources by enabling customers to run intelligent data-driven productions with less waste, better quality, bigger yields, and more optimal use of raw materials. Always at the forefront of analytical technology development, FOSS provides a range of analytical solutions from laboratory to at-line and in-line solutions, across industries from dairy to grain and meat. FOSS provides instruments and solutions to the world’s 100 largest food companies and for more than 60 years, FOSS has been innovating analytical technology. FOSS was founded by Nils Foss in Hillerød in 1956. We are a family-owned, global company and our products and services are sold all around the world. FOSS employs more than 1,500 highly qualified people worldwide.