Technical clerk (Utrecht, Netherlands)
FOSS Northern Europe
FOSS is an international company that develops analytical equipment and solutions for food, agricultural and other industries. In a global world with a growing population, there is an ever-increasing demand for safer food, production that is more efficient and less food waste. As a global market leader, we have the expertise to help companies to ensure that.
Our analysis systems are essentially based on infrared technology and set new standards in laboratory and process applications. As a subsidiary of the parent company based in Denmark, we market our products in Germany, Austria and Benelux with great success - and we are now hiring a technical clerk to join us at the earliest availability.
Are you our new colleague?
Joining us as Technical clerk at our offices in Utrecht, your daily tasks will include the following:
• Recording and processing of incoming customer inquiries in the service area
• Scheduling of service technicians and product specialists for repairs, ad-hoc maintenance, installations, customer training, etc.
• Finding appointments with our customers
• Ordering spare parts for service work
• Calculation, creation and tracking of service offers
• Administration in the CRM (SAP) system (Salesforce to come soon)
• Billing of service interventions
• Interface to other internal departments
Who are we looking for?
You may be the right fit for this position if you come with the following experience and skills:
• Completed commercial (or technical) training or comparable qualification
• Knowledge of Microsoft Office
• Experience with SAP and/or Salesforce is desirable
• Teamwork skills
• If possible, experiences in scheduling
• Fluent English, basic skills in French language will be an asset
Who are we?
Joining us, you will get a challenging job, in an international and innovative company, that is small enough for you to get high influence in the job, and big enough for complex development and career development. We have a flat and informal company culture and an open-minded and collegial spirit. The size of our company allows for independent, dynamic and fast decisions, and you will have the opportunity for constant learning through new projects, technologies, teams and market opportunities. FOSS has a solid record of continued business growth and a strong business strategy for an exciting future journey.
Have we piqued your interest?
Then we look forward to receiving your detailed application documents in English via the link below. Please note that only applications sent via the link will be considered.
If you have any questions about the advertised position, please contact Mr. Kai Gericke via firstname.lastname@example.org or by phone on +49 40 85 399 79 0.
All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of nationality, ethnicity, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.
FOSS contributes to the sustainable use of our planet’s agricultural resources and thus to the nutrition and health of the people of the world. We make it our business to build analytical solutions, which add value by improving food quality and optimising production, from raw material to finished product. FOSS helps optimise the use of food and agricultural resources by enabling customers to run intelligent data-driven productions with less waste, better quality, bigger yields, and more optimal use of raw materials. Always at the forefront of analytical technology development, FOSS provides a range of analytical solutions from laboratory to at-line and in-line solutions, across industries from dairy to grain and meat. FOSS provides instruments and solutions to the world’s 100 largest food companies and for more than 60 years, FOSS has been innovating analytical technology. FOSS was founded by Nils Foss in Hillerød in 1956. We are a family-owned, global company and our products and services are sold all around the world. FOSS employs more than 1,500 highly qualified people worldwide.