Service Engineer (in Shandong, Henan or Shijiazhuang)
福斯中国 海淀区中关村南大街5号理工科技大厦1105室 北京100081
FOSS creates world class digital solutions for the agricultural industry, supporting the sustainable use of our planet’s agricultural resources. It’s a company driven by a strong sense of purpose, and our knack for innovation has brought a number of first-of-their-kind technologies to market throughout the company’s 65 year-long history. We come up with smarter ways to make the best use of agricultural resources, and to help eliminate food waste, and we pride ourselves in a first-class service organisation.
We are looking for a Service Engineer, based in Shandong or Henan or Shijiazhuang, responsible for instrument installation, training, maintenance and support services in China, and who will report directly to the Service manager of Process Team.
Your primary tasks will include the following:
- Responsible for instrument installation, training, maintenance and support services;
- Solve and repair when instrument failure;
- Provide customers with telephone or on-site technical consultation and support ;
- Deal with all kinds of after-sales problems from customers;
- Responsible for the translation of technical material and related application experiments;
- Master the technical characteristics of FOSS products, provide services and maximize customer satisfaction.
You hold a Bachelor degree or above in mechanical and electrical, mechanical and automation, electronics, instrumentation, food, chemistry, biology, agriculture and other related majors. You come with experience in maintenance or operation of scientific instruments in laboratory or on-line analytical instruments in workshop. You ideally possess working experience in analytical instrument, production equipment with maintenance, repair and technical service.
People describe you as someone with a strong hands-on ability, able to work independently and with a good team spirit. You possess strong customer communication skills, can adapt to frequent short-term travel and have a good professionalism, work initiative, keeping the pursuit of results as your main focus.
Since FOSS is a global organisation, it is a prerequisite that you are fluent in English.
A challenging job, in an international and innovative company, that is small enough for you to get high influence in the job, and big enough for complex professional development. You will get to work on exciting and challenging projects, in a flat and informal company culture with an open-minded and collegial spirit.
The size of our company allows for independent, dynamic and fast decisions, and you will have the opportunity for constant learning through new projects, technologies and market opportunities.
Send your application by using the link below. Note that we only receive applications via the link. We conduct interviews on a regular basis, so we recommend that you apply as soon as possible.
All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of nationality, ethnicity, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.
FOSS contributes to the sustainable use of our planet’s agricultural resources and thus to the nutrition and health of the people of the world. We make it our business to build analytical solutions, which add value by improving food quality and optimising production, from raw material to finished product. FOSS helps optimise the use of food and agricultural resources by enabling customers to run intelligent data-driven productions with less waste, better quality, bigger yields, and more optimal use of raw materials. Always at the forefront of analytical technology development, FOSS provides a range of analytical solutions from laboratory to at-line and in-line solutions, across industries from dairy to grain and meat. FOSS provides instruments and solutions to the world’s 100 largest food companies and for more than 60 years, FOSS has been innovating analytical technology. FOSS was founded by Nils Foss in Hillerød in 1956. We are a family-owned, global company and our products and services are sold all around the world. FOSS employs more than 1,500 highly qualified people worldwide.